Refunds and Cancellations

This policy defines when a customer can cancel an order or claim a refund.

Digital Subscriptions

• Usually non-refundable once payment is made, since access is instantly provided.
• Cancellations may only apply before the subscription start date.

Print Subscriptions / Books

• Refunds are only applicable if the product is undelivered, damaged, or wrongly dispatched.
• Cancellation requests must be made within a specific timeframe (e.g., 24–48 hours of placing the order).
• Refunds are processed within a set period (e.g., 7–10 business days).